CMC PRODUCTS | PROFESSIONAL SERVICES

CMC's Professional Services provide support to Customers requiring emergency, ad-hoc, planned and route maintenance in all CMC supported Countries. Our partner technicians are on call at any given time of the day, every day. With CMC's Professional Services, Customers can respond more efficiently and quickly to emergencies, reduce travel time, improve up-time, reduce the overall cost of infrastructure management and maintenance. CMC's hourly service plans, and volume discounts are uniquely designed to support all Customers in reducing their infrastructure management costs.

Managed Logistics support
With years of experience and an integrated support structure, CMC provides logistics support for all your equipment needs by assisting in procuring network equipment, warehousing and remote implementation.

By combining CMC's products such as Carrier Ethernet, MPLS VPN, OneMPLS, Internet, Professional Services and Managed Logistics, CMC provides an efficient, one stop turn-key solution for all your network requirements and infrastructure needs.

The following outlines the services provided by CMC:

Equipment

  • Hardware replacement or installations
  • Procurement of Cisco equipment, x86 white boxes to support our C-RAN deployment
    (alternative equipment can be sourced, however this will be on a case by case basis)
  • Provide logistical and warehousing support for our C-RAN deployment
  • Shipping, receiving and delivering equipment
  • Warehousing of equipment
  • Racking and stacking equipment
  • Configuration of Cisco and C-RAN equipment (configuration of alternative equipment can be done with the assistance of the Customer)


Professional Services

  • Racking and stacking equipment
  • Field services support on a time and material basis
  • Moving or securing network cables
  • Network router, switch configuration and software updates
  • Server refreshers and reboots
  • Power cycling
  • Inventory management and labelling
  • Network Audits (physical and logical)

Professional Services & Logistics 24x7x365

Features

Hardware Replacement

Procurement (Cisco Equipment)

Procurement (Other)

Optional

Shipping & Receiving

Warehousing

Racking and Stacking

Configuration (Cisco)

Field Service Support

Inventory Management

Network Audits

GNOC Support

24 x 7 x 365

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